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A Ukrainian Brand’s Market Expansion: How we Generated 400+ Additional Conversions and Scaled ROAS to 5.55

  • Industry:

    A natural skincare and haircare brand

  • Duration:

    5 month

  • Country:

    Ukraine

  • Service:

    Google Ads, Meta Ads

Challenges:

New Audience Acquisition

While the brand already boasts a loyal customer base, our primary objective was to expand reach and attract new potential buyers through digital advertising;

Simultaneous Multi-Account Management

The project involved managing two distinct sub-brands — Mola and Sabel — each with its own dedicated Instagram presence and separate ad accounts;

Off-Peak Launch & Operations

The campaigns and overall strategic work were initiated during a traditionally slower period for the e-commerce sector, posing a unique challenge for rapid growth;

Focusing on discounts

All advertising campaigns focused on discounts. While this approach generated short-term volume, it severely eroded product margins and failed to build long-term brand equity or customer loyalty.

What we did with Google Ads:

Technical Restructuring & Audit

  • Waste Elimination: We conducted a comprehensive campaign audit to identify “blind spots”—keywords, match types, or geographic zones that were draining the budget without delivering conversions;
  • Clean Account Structure: Campaigns were restructured to eliminate internal competition (keyword overlap) between ads. This allowed Google’s algorithms to more precisely determine when and to whom to show ads, naturally reducing overall spend while maintaining full reach;

Smart Bidding & Value-Based Management

  • Value-Oriented Optimization: Instead of paying a fixed price for every action, we trained the system to evaluate the potential lifetime value of each user. If the algorithm identifies a high-ticket customer, it increases the bid; conversely, if a click is unlikely to yield a profit, the system deprioritizes it;
  • ROAS Growth: By shifting our focus toward high-margin products and segments, we successfully increased our Return on Ad Spend. We stopped simply “buying traffic” and started acquiring real revenue for the business;

Comprehensive Cleanup

  • We analyzed the performance of every individual SKU in the feed. Items with thousands of impressions but zero conversions — known as “budget vampires” — were either excluded or moved to low-priority campaigns;
  • Focus on High-Conversion Assets: We reallocated the budget toward bestsellers and high-margin products. Additionally, we optimized product titles and attributes within Google Merchant Center to ensure they aligned more precisely with high-intent search queries;
  • The Result: Enhancing feed quality significantly boosted product visibility in Google Shopping, driving higher-quality traffic at a lower cost per click.

What we did with Meta Ads:

Scaling Communications

  • Multi-Account Structure: Utilizing two separate ad accounts allowed us to scale budgets safely, diversify risks, and test different strategic directions simultaneously;
  • Hybrid Sales Funnel: We didn’t limit the customer journey to a single path. For users requiring personalized advice, we ran DM campaigns to build trust and authority. For those ready for an immediate transaction, we focused on direct website conversions. This multi-faceted approach allowed us to capture all audience segments based on their specific stage in the buying journey;

Implementation of a Multi-Angle Creative Testing Strategy

  • Format Diversity: We moved away from repetitive, “one-size-fits-all” ads. Instead, we introduced UGC to boost social proof, motion graphics to capture attention in the feed, and aesthetic static imagery to highlight specific product benefits;
  • Data-Driven Approach: Every creative underwent a rigorous testing phase. We analyzed more than just CTR — we evaluated overall traffic quality, keeping only those approaches that delivered actual sales at a profitable acquisition cost;

Audience Management & Catalog Optimization

  • Smart Product Feed Optimization: We transformed the product catalog into a “smart” asset. A properly structured feed enabled us to launch Dynamic Remarketing campaigns. By showing users the exact products they had previously viewed on the website, we significantly boosted conversion rates;
  • Database-Driven Retargeting: Leveraging customer databases (email and phone numbers) allowed us to re-engage past purchasers and remind those who abandoned their journey just before checkout. This strategy ensured consistent results even during low-demand periods;

Acquisition & Retention (LTV Optimization)

  • New Audience Acquisition: We continuously expanded the top of the funnel by attracting new users through broad targeting and Look-alike (LAL) audiences;
  • Building Loyalty: Through the synergy of high-quality products and strategic ad reminders (showcasing new arrivals or exclusive bonuses), first-time buyers were quickly converted into loyal, repeat customers. This focus on retention significantly reduced the long-term CAC.

We advised the client to move away from constant discounts to avoid devaluing the brand, limiting them to specific holidays instead.

Our creatives:

Results:

  • x3.5

    DM inquiries

  • +83%

    increase in sales

  • 430

    additional conversions

  • -31%

    reduction in CPA

  • -2x

    reduction in cost per message: from $5.32 to $2.32

Your brand is ready for a new horizon.

We build advertising ecosystems that perform as flawlessly as premium skincare.

Message us today — let’s start crafting your success story together!

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